Frequently asked questions

Pick an available date on the tour page and submit your details. That creates a booking request — we review it and confirm by email, usually within a day. You don't need to pay anything to submit a request.

Not yet — we don't process payment through the website. Once your booking is confirmed, we'll arrange payment with you directly.

Glacier and ice cave access depends on the season and weather. If we need to cancel or reroute a tour for safety, we'll contact you directly to reschedule or refund.

Each tour page states its own policy. As a general rule: free cancellation up to 24 hours before departure, full charge for cancellations or no-shows inside 24 hours.

Warm, waterproof clothing and sturdy hiking boots are essential for glacier tours — the full packing list is on each tour page.

Our guides are certified and safety equipment is provided. Some tours aren't recommended for travelers with certain physical conditions — check the health & safety notes on the specific tour page before booking.

Yes — N66 Tours is licensed by the Icelandic Tourist Board (Ferðamálastofa), license no. 2017-032, and we're a member of Iceland's Travel Insurance Fund.

Not yet, but we're working on it — this site is the first place our tours are bookable, with other channels coming later.